Sales, Parts and 'After the Sale' Service; For 70 Years Michael's Appliance Center has been all about you, the customer.

845-342-0369

Store Policies and Conditions of Use

Welcome to Michael's Appliance Center. Michael's Appliance Center provide their services to you subject to the following terms and conditions. If you visit or shop at Michael's Appliance Center, you agree to accept these terms and conditions. Please read them carefully.

License and Site Access

Michael's Appliance Center grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Michael's Appliance Center and Retailer Web Services LLC. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Michael's Appliance Center and Retailer Web Services LLC. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Michael's Appliance Center and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizingMichael's Appliance Center's name or trademarks without the express written consent of Michael's Appliance Center. Any unauthorized use terminates the permission or license granted by Michael's Appliance Center. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Michael's Appliance Center so long as the link does not portray Michael's Appliance Center, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Michael's Appliance Center logo or other proprietary graphic or trademark as part of the link without express written permission.

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Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Michael's Appliance Center and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

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Risk of Loss

All items purchased from Michael's Appliance Center are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

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Cardholder Agreement

When you make purchases from Michael's Appliance Center using your major credit card, you agree to honor the terms and conditions of your cardholder agreement. Michael's Appliance Center is not responsible for items lost in shipping (see "Risk of Loss")

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Product Descriptions

Michael's Appliance Center and its affiliates attempt to be as accurate as possible. However, Michael's Appliance Center does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Michael's Appliance Center itself is not as described, your sole remedy is to return it unused in the original packaging.

Items that are special order cannot be returned or cancelled once the order is placed. Michael's Appliance Center will advise you of which items are affected before the order is placed.

Backorders are not cancellable; they are treated the same as special orders. Michael's Appliance Center will advise you of which items are affected before placing an item on backorder.

All factory and extended warranties and service for online purchases are the responsibility of the manufacturer and/or the extended service company. It is the responsibility of the consumer to contact and arrange service if required. Michael's Appliance Center does not offer in-home service to online purchases.

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Pricing

Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set.

We cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

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Delivery Terms

Standard Delivery

Major appliances will be delivered curbside or into the driveway of your home only. This delivery option includes only single-man delivery. The shipping company will contact you directly to arrange the date and approximate time for delivery.

This service does not include stairs/steps. Stairs/steps (regardless of size) require two-man White Glove service.

This service does not include removal of debris or old appliances.

Customer is responsible for uncrating and verifying no damage before delivery leaves. Once delivery waiver is signed sale is final.

Someone 18 years of age or older capable of uncrating, checking and signing for the delivery MUST be present when delivery arrives. If no one is available or delivery personnel determine that the delivery cannot be appropriately checked the delivery will not be made and redelivery charges will apply.

'White Glove' Delivery

This delivery option includes two-man delivery to the room of your choice.

Customer is responsible for preparing home for delivery BEFORE arrival: pathways cleared, removal of obstacles (Including but not limited to doors, gates, furniture, etc.), proper clearances, etc. If the home is not ready delivery will not be attempted and redelivery charges will apply. IT IS THE SOLE DISCRETION OF THE DELIVERY PERSONNEL TO DETERMINE IF HOME IS ADEQUATELY PREPARED OR NOT, NO EXCEPTIONS.

This service provides for delivery to the first-floor room of your choice.

This service includes stairs/steps up to the first floor of your home only. Additional flights of stairs/steps incur extra charges.

This service includes uncrating the appliance to facilitate delivery into the home.

This service does not include removal of debris or old appliances.

Customer is responsible for verifying no damage before delivery leaves. Once delivery waiver is signed sale is final.

Someone 18 years of age or older capable of checking and signing for the delivery MUST be present when delivery arrives. If no one is available or delivery personnel determine that the delivery cannot be appropriately checked the delivery will not be made and redelivery charges will apply.

Redelivery

If no one is available, delivery personnel determine that the delivery cannot be appropriately checked or you request the driver to come back at a later time there will be a second delivery charge equal to the first. Redelivery dates/times will be solely at the discretion of Michael's Appliance Center.

Small Appliances/Accessories

Small items (IE countertop microwaves, vacuum cleaners, trim kits, etc.) will be shipped via common carrier (UPS, FEDEX, USPS) whenever possible.

Small items shipped via common carrier will have flat rates applied. This flat rate is generally $30.00 for small appliances and $9.00 for small accessories. You will be advised of the exact rate and shipping method before order is placed.

Items shipped via common carrier have several options:

  1. Ground (1-7 business days after order ships)
  2. 2nd Day air (2 business days after order ships)
  3. Next Day Air Saver (By 3:00 PM the following business day after order ships)
  4. Next Day Air (By 12:00 PM the following business day after order ships)
    Michael's Appliance Center DOES NOT GUARANTEE Express delivery times. It is the responsibility of the consumer to notify Michael's Appliance of the intent to purchase shipping insurance before the order is shipped.

Larger Appliances:

Some exceptionally large items (refrigerators, ranges) may have additional delivery fees attached. These charges will not show in the shopping cart; we will review and advise before finalizing your order.

Additional Delivery notes

Extraneous delivery services (crane service, ferry, all-wheel drive, etc.) will incur an additional fee. It is the responsibility of the consumer to advise Michael's Appliance of special services required BEFORE the order is placed. Proper delivery methods will be contracted and the consumer advised of the fees incurred. These fees will be charged to the consumer regardless of delivery success, and will be re-charged for each subsequent delivery attempt.

Weekend or specific-time delivery is available at extra charge. Michael's appliance will determine the fee at time request for this service is made.

Remote locations incur extra delivery charges. A location is considered remote if it is greater than 60 miles from a major airport city. The presence of an airport alone does not constitute a location being a major city.

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Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED BY Michael's Appliance Center ON AN "AS IS" AND "AS AVAILABLE" BASIS. Michael's Appliance Center MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Michael's Appliance Center DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Michael's Appliance Center DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Michael's Appliance Center ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Michael's Appliance Center WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

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Applicable Law

By visiting Michael's Appliance Center, you agree that the laws of the state of Arizona, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Michael's Appliance Center, Retailer Web Services LLC, or its affiliates.

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Disputes

Any dispute relating in any way to your visit to Michael's Appliance Center or to products you purchase through Michael's Appliance Center shall be submitted to confidential arbitration in Phoenix, Arizona, except that, to the extent you have in any manner violated or threatened to violate Michael's Appliance Center's or Retailer Web Services LLC's intellectual property rights, Michael's Appliance Center or Retailer Web Services LLC may seek injunctive or other appropriate relief in any state or federal court in the state of Arizona, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

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Modification, and Severability

We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

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Trademarks

Michael's Appliance Center and other Michael's Appliance Center graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Michael's Appliance Center or its affiliates in the U.S. and/or other countries. Michael's Appliance Center trademarks and trade dress may not be used in connection with any product or service that is not Michael's Appliance Center, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Michael's Appliance Center. All other trademarks not owned by Michael's Appliance Center or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Michael's Appliance Center or its affiliates.

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All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Retailer Web Services LLC, Michael's Appliance Center or its content suppliers and is protected by United States and international copyright laws.  The compilation of all content on this site is the exclusive property of Michael's Appliance Center and protected by U.S. and international copyright laws. All software used on this site is the property of Retailer Web Services LLC, a limited liability company formed under the laws of the state of Arizona and is protected by United States and international copyright laws.

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Michael's Appliance Center and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.

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